
Frequently Asked Questions.
Air Freight
Air Freight FAQ
What is air freight, and when should I use it?
Air freight is the transport of goods via aircraft. It’s best used for urgent, high-value, or time-sensitive shipments, especially over long distances or for international deliveries.
What types of goods are best suited for air freight?
Air freight is ideal for electronics, pharmaceuticals, perishables, spare parts, and eCommerce orders—anything that requires fast, secure delivery with minimal handling.
How long does air freight delivery take in Australia?
Domestic air freight can offer same-day or next-day delivery, depending on the origin, destination, and service level. Express services ensure rapid turnaround between major cities and regions.
Is Air freight available for regional and remote areas?
Yes. Many air freight providers offer connections to regional and remote airports, often combined with last-mile road freight to ensure full delivery coverage across Australia.
How is air freight priced in Australia?
Air freight rates are based on chargeable weight, which is the greater of actual weight or volumetric weight. Other factors include distance, urgency, service level, and any special handling needs.
What are the Benefits of choosing Air Freight?
Air freight offers speed, security, reduced warehousing needs, and less packaging due to lower handling. It’s a reliable option when delivery times are critical or product value is high.
What restrictions apply to air freight in Australia?
Dangerous goods (e.g., lithium batteries, chemicals) require special packaging and documentation. Air freight must comply with IATA (International Air Transport Association) and CASA (Civil Aviation Safety Authority) regulations.
Can I track my air freight shipment in real time?
Yes. Most air freight carriers provide real-time tracking through online portals or apps, giving full visibility from pickup to delivery.
What’s the difference between express and economy air freight?
Express air freight: Fastest service with premium pricing—ideal for urgent deliveries.
Economy air freight: More cost-effective but slightly longer transit times—better for less time-critical shipments.
How do I choose the right air freight provider in Australia?
Look for a provider with airport access, customs expertise, fast turnaround times, and secure handling. A provider that integrates air, road, and warehousing solutions ensures the most efficient delivery chain.