Frequently Asked Questions.

General FAQ’s

Do you own your own vehicles?

No. While Deliver previously operated a national fleet, we now leverage a trusted network of diverse carrier partners. This approach allows us to dynamically scale, match the right vehicle to each job, and reduce overhead, ultimately lowering costs for our customers without compromising service.

Do you deliver interstate?

Yes! Deliver provides comprehensive freight services across Australia, including metro, regional, and remote locations. Our national reach ensures reliable, on-time deliveries whenever your goods need to go.

Do you offer insurance?

Yes, we partner with Freight Insure to offer shipment-by-shipment insurance for added peace of mind. Our insurance coverage includes up to $50,000 per consignment with no excess in case of a claim. Learn more about our insurance options here.

What Trading terms do you offer?

We offer 14-day payment terms from the invoice date, ensuring a streamlined and consistent approach to financial management.

Do you deliver to Bunnings?

Yes, we proudly partner with clients like Bunnings, delivering reliable, on-time services across their national store network.

Service FAQ’s

How do I track my shipments?

Our advanced freight management system, DIT, provides real-time tracking. Simply enter your consignment number to access live shipment updates, from dispatch to delivery.

Do you ship to regional/remote areas?

Absolutely. Deliver specialises in freight services that reach beyond the metro, serving rural and hard-to-access locations across Australia with the same reliability and care.

How do I get a quote?

We begin every new partnership with a comprehensive freight audit to assess your current setup and identify opportunities. Contact us via our website to request a quote and logistics review.